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Terms and Conditions for Dietitian Bulk Billing Services

Eligibility Criteria

  • Bulk billing services are available for clients who hold a valid Medicare card.

  • A valid referral from a General Practitioner (GP) under a Chronic Disease Management (CDM) Plan is required to access bulk-billed dietitian services.

  • Bulk billing may only be available for services covered under the Medicare Benefits Schedule (MBS).

  • The initial consultation is eligible for bulk billing only when conducted in-clinic. This offer is not applicable for telehealth or online consultations.

  • Review sessions are eligible for bulk billing regardless of whether the session is conducted in-clinic or via telehealth.

2

Appointment Booking

  • Appointments must be booked in advance to access bulk billing services.

  • Clients must inform the clinic at least 24 hours in advance if they need to cancel or reschedule an appointment.

  • Failure to provide adequate notice may result in a cancellation fee.

3

Service Coverage

  • Bulk billing applies only to the specific services outlined in the CDM plan. Any additional services requested may incur out-of-pocket costs.

  • Clients are responsible for ensuring they understand which services are covered under bulk billing.

  • Consultation length of 20-30 min

4

Payment

  • The full cost of eligible services will be billed directly to Medicare.

  • Clients are not required to make any payment at the time of the appointment for services covered under bulk billing.

  • Any services not covered by Medicare or the CDM plan will be billed separately, and payment is due at the time of service.

5

Medicare Claims

  • Claims will be processed directly with Medicare by the clinic on behalf of the client.

  • Clients are required to present a valid Medicare card at each appointment.

  • It is the client's responsibility to ensure their Medicare details are up-to-date and accurate.

6

Non-Attendance Policy

  • Non-attendance without prior notice may result in the loss of bulk billing privileges for future appointments.

  • Repeat non-attendance may lead to the client being discharged from the service.

7

Privacy and Confidentiality

  • All client information is kept confidential in accordance with the Privacy Act 1988.

  • Personal and health information collected will only be used for the purpose of providing dietetic services and billing Medicare.

8

Termination of Services

  • The clinic reserves the right to terminate bulk billing services if the terms and conditions are not met.

9

Changes to Terms and Conditions

  • The clinic reserves the right to amend these terms and conditions at any time.

  • Clients will be notified of any changes to the terms and conditions via email or in person during their appointment.

10

Agreement

  • By accessing our bulk billing dietitian services, you agree to the terms and conditions outlined above.

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